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Ticket Sellers

Additional Revenue for

Your Ticketing operation

Ticket Cancellation Protection is now very much a customer expectation across the ticketing industry. Established in 1999, TicketPlan were the original innovators of Refund Protection and are now widely recognised as the UK market leader in this sector.

An ever-increasing number of ticket sellers are using TicketPlan to protect their customers and achieve a significant incremental income stream.

TicketPlan can offer total support and quick, easy implementation within the UK and a broad range of international markets.

TicketPlan are Members of STAR (The Society of Ticket Agents and Retailers).

We welcome all enquiries from companies or organisations who are interested in potentially implementing a TicketPlan facility.

Get in touch

Arts and Entertainment
Attractions & Cultural Venues
Ticketing Platforms

Benefits of Working With TicketPlan

Recognised and respected international brand

Simple implementation with both integrated and non-integrated options

Additional revenue for your ticketing operation

Exceptional service standards protecting your brand

Dedicated account management team

  • Justification for a no-refund cancellation policy
  • Potential (optional) revenue
  • TicketPlan handle all refunds
  • Customers are encouraged to book further in advance knowing that their tickets are protected
  • Customers who have received a refund via TicketPlan Protection are more likely to book again
  • TicketPlan is now established as a brand leader and a standard customer requirement across the UK ticketing industry
  • Ticketing first approach to implementation including both API based integrated and non-integrated options

What our customers say

“I would highly recommend working alongside TicketPlan to any ticketing venue. They are efficient supportive and deliver their product with ease.”

Rebecca Steen | Box Office Manager Performances Birmingham Limited

“We have worked with Ticket Plan since 2012 and have been delighted with the service we have received from the team. Offering Ticket Plan gives peace of mind to many of our customers...”

Lisa Brown | Client Services Director Ticket Arena/Event Genius

"We have worked with TicketPlan for a number of years now and find their cancellation protection indispensable. It gives our clients peace of mind when buying otherwise non-refundable tickets..."

Dominika Abel | Director Theatre Tickets Direct.

"We have been working with TicketPlan for many years. Their knowledge and experience within the ticket insurance and protection sector is unrivalled and they have always been highly professional..."

Martin Fitzgerald | Chief Commercial Officer See Tickets

"TicketPlan helps us offer reassurance to customers across Europe, whether they're travelling to the next city or crossing countries, that their journeys are protected."

Tim Motz | Product Manager Loco2

"We have been working with Ticket Plan since 2012 and will continue to do so for many years to come. Ben, Graham and the team are always responsive and professional to work with. It is important to us that our customers are dealt with efficiently..."

Mark Gasson | Founder & MD Gigantic

‘“TicketPlan & AXS jointly created and launched a bespoke Ticket Insurance product for AXS’ customers in 2016. With a simple integration this product has gone from strength to strength enabling AXS customers to have peace of mind when purchasing event tickets."

Rob Byrne | Managing Director AXS Europe

“We’ve worked with TicketPlan since 2013. They were our first port of call when we decided to offer ticket protection as their brand is synonymous with ticket insurance..."

Colin Mableson | Managing Director The Ticketline Network

“We at alt. tickets would like to take this opportunity to recommend and compliment the services of TicketPlan. TicketPlan was quick and easy to implement and they provide a fantastic service to our customers."

Tina Edwards | Ticketing Operations Manager Alt.Tickets/DHP


Read all testimonials

We welcome all enquiries from companies or organisations who are interested in potentially implementing a TicketPlan facility.

Get in touch