"TicketPlan is a useful product which enables the Festival to provide cancellation protection to our ticket purchasers. All in all good for the Festival goer and us. I'd be happy to recommend it."
“I would highly recommend working alongside TicketPlan to any ticketing venue. They are efficient supportive and deliver their product with ease. Out sourcing ticket insurance has definitely proved its worth for PBL as well as helping with internal refund management.”
“We have worked with Ticket Plan since 2012 and have been delighted with the service we have received from the team. Offering Ticket Plan gives peace of mind to many of our customers, especially as tickets for large events can be purchased up to a year in advance. It is simple for the consumer to purchase and Ticket Plan make all of their terms and conditions very clear, resulting in satisfied customers.”
"We have worked with TicketPlan for a number of years now and find their cancellation protection indispensable. It gives our clients peace of mind when buying otherwise non-refundable tickets, contributing to greater customer satisfaction and increase in revenue. We hope to continue our working relationship for many years to come."
"We have been working with TicketPlan for many years. Their knowledge and experience within the ticket insurance and protection sector is unrivalled and they have always been highly professional, efficient and reliable. They are a pleasure to deal with and, most importantly, they know and understand the ticketing industry."
"TicketPlan helps us offer reassurance to customers across Europe, whether they're travelling to the next city or crossing countries, that their journeys are protected."
"We have been working with Ticket Plan since 2012 and will continue to do so for many years to come. Ben, Graham and the team are always responsive and professional to work with. It is important to us that our customers are dealt with efficiently, and the claims team at TicketPlan offer exceptional customer service."
‘“TicketPlan & AXS jointly created and launched a bespoke Ticket Insurance product for AXS’ customers in 2016. With a simple integration this product has gone from strength to strength enabling AXS customers to have peace of mind when purchasing event tickets. The TicketPlan team have been great to work with, taking care of the claims handling and compliance procedures with reassurance”
“We’ve worked with TicketPlan since 2013. They were our first port of call when we decided to offer ticket protection as their brand is synonymous with ticket insurance and protection products and we knew that they worked with numerous high profile ticketing companies and had done for a number of years. They deliver incredibly high levels of service both to us as their clients and to our customers and their knowledge of both the ticketing industry and the insurance regulations applicable to their solutions is second to none. We hope to work with TicketPlan for many years to come.”
“We at alt. tickets would like to take this opportunity to recommend and compliment the services of TicketPlan. TicketPlan was quick and easy to implement and they provide a fantastic service to our customers. We wouldn’t hesitate to recommend them to others within the industry.”
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Evolution House, New Garrison Road, Shoeburyness, Essex, SS3 9BF
TicketPlan Limited are Appointed Representatives of Pier Insurance Managed Services Limited. Pier Insurance Managed Services Limited are authorised and regulated by the Financial Conduct Authority.
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