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Rebecca Steen | Box Office Manager Performances Birmingham Limited

“I would highly recommend working alongside TicketPlan to any ticketing venue. They are efficient supportive and deliver their product with ease. Out sourcing ticket insurance has definitely proved its worth for PBL as well as helping with internal refund management.”

Lisa Brown | Client Services Director Ticket Arena/Event Genius

“We have worked with Ticket Plan since 2012 and have been delighted with the service we have received from the team. Offering Ticket Plan gives peace of mind to many of our customers, especially as tickets for large events can be purchased up to a year in advance. It is simple for the consumer to purchase and Ticket Plan make all of their terms and conditions very clear, resulting in satisfied customers.”

Dominika Abel | Director Theatre Tickets Direct.

"We have worked with TicketPlan for a number of years now and find their cancellation protection indispensable. It gives our clients peace of mind when buying otherwise non-refundable tickets, contributing to greater customer satisfaction and increase in revenue. We hope to continue our working relationship for many years to come."

Martin Fitzgerald | Chief Commercial Officer See Tickets

"We have been working with TicketPlan for many years. Their knowledge and experience within the ticket insurance and protection sector is unrivalled and they have always been highly professional, efficient and reliable. They are a pleasure to deal with and, most importantly, they know and understand the ticketing industry."

Tim Motz | Product Manager Loco2

"TicketPlan helps us offer reassurance to customers across Europe, whether they're travelling to the next city or crossing countries, that their journeys are protected."

Mark Gasson | Founder & MD Gigantic

"We have been working with Ticket Plan since 2012 and will continue to do so for many years to come. Ben, Graham and the team are always responsive and professional to work with. It is important to us that our customers are dealt with efficiently, and the claims team at TicketPlan offer exceptional customer service."

Rob Byrne | Managing Director AXS Europe

‘“TicketPlan & AXS jointly created and launched a bespoke Ticket Insurance product for AXS’ customers in 2016. With a simple integration this product has gone from strength to strength enabling AXS customers to have peace of mind when purchasing event tickets. The TicketPlan team have been great to work with, taking care of the claims handling and compliance procedures with reassurance”

Colin Mableson | Managing Director The Ticketline Network

“We’ve worked with TicketPlan since 2013. They were our first port of call when we decided to offer ticket protection as their brand is synonymous with ticket insurance and protection products and we knew that they worked with numerous high profile ticketing companies and had done for a number of years. They deliver incredibly high levels of service both to us as their clients and to our customers and their knowledge of both the ticketing industry and the insurance regulations applicable to their solutions is second to none. We hope to work with TicketPlan for many years to come.”

Tina Edwards | Ticketing Operations Manager Alt.Tickets/DHP

“We at alt. tickets would like to take this opportunity to recommend and compliment the services of TicketPlan. TicketPlan was quick and easy to implement and they provide a fantastic service to our customers. We wouldn’t hesitate to recommend them to others within the industry.”