TicketPlan Limited Leigh House, Broadway West, Leigh-on-Sea, Essex, SS9 2DD
Please complete the online refund application form below ensuring that you have uploaded all of the relevant documentation in support of your refund application before submitting. A full list of the supporting documentation required is detailed below.
After completing and submitting the form, a member of our refunds team will contact you with a reference number and to request any additional information we may require.
All refund applications must be made as soon as reasonably possible after becoming aware of circumstances that may lead to a refund application.
Any other reasonable documentary evidence that might be required
FAILURE TO PROVIDE APPROPRIATE DOCUMENTARY VERIFICATION MAY MEAN THAT YOUR APPLICATION IS INADMISSIBLE
The ticketholder (the person who has purchased Cancellation Protection) must answer all questions below. Please answer all questions clearly and concisely to avoid misunderstanding or delay.
If you are experiencing difficulties in submitting your application or have a technical query in relation to your application please see the FAQs section above which will hopefully answer any queries you may have. Alternatively, if your query is of a more specific nature please click the Need Help button below.
To find out more about our services & how we can help you.
Please get in touch
Leigh House, Broadway West, Leigh-on-Sea, Essex, SS9 2DD
TicketPlan Limited are Appointed Representatives of Essex Financial Management Limited ("EFM").
EFM are authorised and regulated by the Financial Conduct Authority.
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