Summary of Master Policy Cover (01.07.08)

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" height=95 BGCOLOR="#000099" TEXT="#F7F7FF"> <div> <FONT SIZE="5" COLOR="#000000" FACE="Times New Roman" ><B>welcome to the TicketPlan website</B></FONT><B>  </B><B> </B><B>|   </B><A HREF="index.htm" TARGET="_top" TITLE="welcome to the TicketPlan website"><U><B>home</B></U></A></div> <div> <B>Summary of Master Policy Cover (01.07.08)</B>   |   <A HREF="id43.htm" TARGET="_top" TITLE="Claims Notification Form and Claim Form"><U>Claims Notification Form and Claim Form</U></A>   |   <A HREF="id44.htm" TARGET="_top" TITLE="Claim Form"><U>Claim Form</U></A></div> <div> </div> </td> </tr><tr> <td valign="top" height=385 BGCOLOR="#FFFFFF" TEXT="#080000"> <div> <I>Summary of Master Policy Cover (01.07.08)</I></div> <DIV ALIGN="LEFT"></DIV> <div> <I><B> <a href="HTMLobj-133/SC2704-1v2.pdf"><u>Ticketplan policy summary (01.07.08)</u> </a>  </B></I></div> <div> <B>TicketPlan Protection - Terms and Conditions (from July 2008)</B></div> <div> The box office / ticket agent has arranged protection under a Master Policy,</div> <div> so that it can provide <B>you </B>with a refund for <B>your ticket</B>s or <B>packages</B>, if</div> <div> you cannot attend the <B>event </B>due to the circumstances set out below:</div> <bR> <div> <B>Definitions</B></div> <div> The following words or phrases have the meaning shown below</div> <div> wherever they appear in bold in this document</div> <div> <B>Event </B>– the legally organised, planned and ticketed event in its</div> <div> entirety, taking place within the United Kingdom.</div> <div> <B>Immediate Family </B>– <B>your </B>spouse, partner, civil partner, parents or</div> <div> parents-in-law, sister or brother, <B>your </B>children or their spouse or</div> <div> partner or civil partner or children.</div> <div> <B>Package </B>– hotel, restaurant and theatre package sold by a</div> <div> recognised and reputable ticket agent or box office where</div> <div> Ticketplan Protection cover has been purchased at the same time as</div> <div> purchasing the package(s).</div> <div> <B>Public Transport Network </B>– the mode of public transport e.g.</div> <div> trains, buses, trams and any other type of transport licensed for</div> <div> public use but excluding public hire taxis, on which <B>you </B>had</div> <div> planned to travel to an <B>event</B>.</div> <div> <B>Ticket </B>– a non-refundable, authorised <B>ticket </B>that was purchased</div> <div> from a recognised and reputable <B>ticket </B>agent or box office where</div> <div> Ticketplan Protection has been purchased at the same time as</div> <div> purchasing the <B>ticket(s)</B>.</div> <div> <B>You </B>/ <B>Your </B>– means the ticket holder</div> <div> <B>We </B>/ <B>us </B>/ <B>our </B>– the box office / ticket agent</div> <div> <B>You are covered if you are unable to attend</B></div> <div> <B>the entire event because of:</B></div> <div> • unexpected disruption to the <B>public transport network </B>that</div> <div> directly affects your passage to the <B>event</B>. This cover only applies if</div> <div> <B>you </B>were unaware of the disruption at the time of leaving home, to</div> <div> attend the <B>event</B>.</div> <div> • death, accident, or illness happening to <B>you</B>, <B>your immediate</B></div> <div> <B>family </B>or any person(s) due to attend the <B>event </B>with <B>you </B>which</div> <div> occurs in the period between the purchase date of the <B>ticket </B>and</div> <div> the commencement of the <B>event</B>.</div> <div> • mechanical breakdown, accident, fire or theft en route of the</div> <div> private vehicle taking <B>you </B>to the <B>event</B>.</div> <div> • jury service which <B>you </B>were unaware of at the time of booking the</div> <div> <B>ticket(s)</B>.</div> <div> • burglary or fire at <B>your </B>residence discovered during the 48 hours</div> <div> prior to the <B>event </B>which prevents you from attending the <B>event</B>.</div> <div> • <B>you </B>being summoned to appear at court proceedings as a witness</div> <div> that <B>you </B>were unaware of at the time of booking the <B>ticket(s)</B></div> <div> which prevents <B>you </B>from attending the <B>event</B>.</div> <div> <B>We will pay</B></div> <div> • the purchase price of the <B>ticket(s) </B>or <B>package(s) </B>up to a maximum</div> <div> of £200 for any one <B>ticket </B>or <B>package </B>including booking fee.</div> <div> <B>Conditions</B></div> <div> a) <B>you </B>must make all necessary arrangements to arrive at the <B>event</B></div> <div> on time.</div> <div> b) <B>you </B>must not be aware of any material fact, matter or circumstance,</div> <div> at the time Ticketplan Protection is purchased, which may give rise</div> <div> to a claim.</div> <div> c) <B>you</B>must take all reasonable precautions to prevent or reduce any claim.</div> <div> d) Unless we agree otherwise:</div> <div> i) the language of the document and all communications relating</div> <div> to it will be English; and</div> <div> ii) all aspects of the document, including negotiation and</div> <div> performance, are subject to English law and the decisions of</div> <div> English courts.</div> <div> <B>We will not pay:</B></div> <div> a) for illness, symptoms of which normally accompany pregnancy</div> <div> (including multiple pregnancy) which are of a minor and/or</div> <div> temporary nature (such as morning sickness and fatigue) which do</div> <div> not represent a medical hazard to mother or baby, including a</div> <div> combination of minor symptoms.</div> <div> b) for illness or death of <B>you </B>or an <B>immediate family </B>member</div> <div> resulting from a medical condition that is awaiting or undergoing</div> <div> investigation, treatment or awaiting surgery or for previously</div> <div> diagnosed medical conditions where the regime of regular</div> <div> controlling medication has been altered within the two months</div> <div> prior to the date of the booking and is the sole reason for non</div> <div> attendance of the <B>event</B>.</div> <div> c) for <B>tickets </B>or <B>packages </B>where you can obtain a refund or part refund.</div> <div> d) for any unused part or parts of the <B>package</B>, where you cannot</div> <div> return all <B>tickets </B>or vouchers forming part of the <B>package</B>.</div> <div> e) if <B>you</B>cannot provide evidence of the unused ticketswhenmaking a claim.</div> <div> f) for cancellation, abandonment, postponement, curtailment or</div> <div> relocation in whole or in part of the <B>event</B>.</div> <div> g) if <B>you </B>decide not to attend the <B>event </B>other than for a reason</div> <div> covered by this insurance.</div> <div> h) for disruption of the <B>public transport network </B>which is public</div> <div> knowledge prior to travelling to the <B>event </B>or where warning or</div> <div> notification has been given prior to you travelling to attend the <B>event</B>.</div> <div> i) for any amounts that <B>you </B>can recover from any other insurance,</div> <div> guarantee, warranty or indemnity or any other source.</div> <div> j) for travelling or associated expenses (unless travel costs are</div> <div> included as part of the total <B>ticket </B>or <B>package </B>cost), or any loss</div> <div> other than the purchase price, including booking fee, of the <B>ticket</B></div> <div> or <B>package</B>.</div> <div> k) due to <B>your </B>failure to allow sufficient time to travel to the <B>event</B>.</div> <div> l) any claim resulting from the act of War, terrorism, invasion,</div> <div> hostilities (whether war is declared or not), civil war, rebellion,</div> <div> revolution or taking part in a riot or civil commotion.</div> <div> m) any claim where <B>you </B>carry out an illegal act which prevents <B>you</B></div> <div> from attending the <B>event</B>.</div> <bR> <div> <B>Claims Procedure</B></div> <div> <B>You </B>must telephone the TicketPlan helpline on 0870 950 1119 within 24</div> <div> hours of becoming aware of circumstances that may lead to a claim</div> <div> under <B>our </B>cover. <B>You </B>must apply for any available refund. <B>You </B>may be</div> <div> asked to provide at your own expense the following:</div> <div> • the original unused <B>tickets </B>and <B>package </B>vouchers for all parts of</div> <div> the <B>package</B>.</div> <div> • a doctor’s note or report for accident or illness claims or a death</div> <div> certificate for death claims.</div> <div> • an official notice from the transport service provider in the event of</div> <div> delay, cancellation, mechanical breakdown or accident in relation</div> <div> to the <B>public transport network</B>.</div> <div> • for the breakdown of a private vehicle, a vehicle recovery service</div> <div> report (AA, RAC or equivalent), copy garage repair bill or parts</div> <div> receipt or in the case of a motor claim, confirmation from the</div> <div> vehicle motor insurers, vehicle repairers or police.</div> <div> • the original jury invitation from Her Majesty’s Courts Service</div> <div> inviting <B>you </B>to be a juror.</div> <div> • in the event of a burglary the police report with crime reference number.</div> <div> • the original witness summons requesting <B>you </B>to appear in court.</div> <div> • any reasonable additional evidence that <B>we </B>ask for.</div> <div> SC2704/1 04.08</div> </td> </tr></table></body>