This is what some of our customers say:

"West End Theatre Bookings has offered the TicketPlan protection to our clients for over 7 years. Three years ago we extended the service to our on-line customers through www.uktickets.co.uk

TicketPlan offers sensible protection at an affordable price, which makes sense in our industry as traditionally theatre venues do not offer refunds. We feel that the TicketPlan protection offers our clients peace of mind. TicketPlan is value for money and a great additional service to our clients at uktickets.co.uk and West End Theatre Bookings."

Andrew Peterson
Managing Director
West End Theatre Bookings and uktickets.co.uk

"TicketPlan is a useful product which enables the Festival to provide cancellation protection to our ticket purchasers. All in all good for the Festival goer and us. I'd be happy to recommend it."

Robert Richards
Glastonbury Festival

"We have been selling ticket protection with TicketPlan for a number of years now to give our customers peace of mind on the purchase of their theatre tickets. The sales process for us has been very simple, the claims process even simpler and we have had many very satisfied customers."

Andy Peachey
General Manager
See Tickets

The Theatre Ticketing industry strictly operates on a No Refund or Exchange policy and this is how it's been for years. After seeing the TicketPlan option on a couple of other ticketing websites, we at Theatre Tickets Direct decided to use TicketPlan as an option for customers on our new venture www.uktickets.co.uk

I have been pleasantly surprised at how it has increased our sales as an additional revenue option, plus it has given customers a way of protecting themselves against a situation where they might need to cancel their trip. It's a win-win situation for both the company and the customers.

TicketPlan has set a benchmark in theatre ticketing and I can soon see all agencies using its services.

Adnan Lotia
Director
Theatre Tickets Direct Ltd