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Ticketholders
Claims Guidance:
Reporting claims
Claims should be notified within 24 hrs, by contacting the TicketPlan Helpline on the following:
 Tel : 0870 950 1119
 Fax : 0870 950 1120
 Name and address
 Contact number
 Date of event
 Circumstances necessitating cancellation
 Number of tickets and value
Claim form
You can request a Claim Form by phone or email.
Alternatively, having notified TicketPlan of the claim (see above) you can download a Claim Form for completion (see below link).
The Claim Form must be carefully completed and forwarded to Allianz Insurance at the address highlighted on the form together with the supporting documentation requested (including unused tickets).
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