Theatres and Venues
The following page provides information relating to the TicketPlan facility for Theatres, other venues and Ticket Agents
TicketPlan Ticket Protection (backed by Allianz Insurance) continues to go from strength to strength and is now very much a customer expectation across the ticketing industry.Established in 2000, TicketPlan is widely recognised as the market leader in this sector. Ticket Plan is also now a member of STAR (The Society Of Ticket Agents and Resellers).
An ever-increasing number of ticket sellers are using TicketPlan to protect their customers and to derive substantial additional income.
TicketPlan can offer total support including training, a dedicated Claims Helpline, use of the Ticket Plan trademark and easy implementation of the facility.
This is what some of our customers say:
“West End Theatre Bookings has offered the Ticketplan protection to our clients for over 7 years. Three years ago we extended the service to our on-line customers through www.uktickets.co.uk Ticketplan offers sensible protection at an affordable price, which makes sense in our industry as traditionally theatre venues do not offer refunds. We feel that the Ticketplan protection offers our clients peace of mind. Ticketplan is value for money and a great additional service to our clients at uktickets.co.uk and West End Theatre Bookings.”
Andrew Peterson
Managing Director
West End Theatre Bookings and uktickets.co.uk
“TicketPlan is a useful product which enables the Festival to provide cancellation protection to our ticket purchasers. All in all good for the Festival goer and us. I’d be happy to recommend it.”
Robert Richards
Glastonbury Festival
“We have been selling ticket protection with Ticketplan for a number of years now to give our customers peace of mind on the purchase of their theatre tickets. The sales process for us has been very simple, the claims process even simpler and we have had many very satisfied customers.”
Andy Peachey
General Manager
See Tickets
Benefits to ticket sellers.
Justification for a no-refund cancellation policy.Potential (optional) revenue in the form of handling fees.
TicketPlan and Allianz handle all cancellation issues.
Customers are encouraged to book further in advance, knowing that their tickets are protected.
Customers who have obtained refunds under the TicketPlan Protection Scheme are likely to book those tickets again.
TicketPlan is now established as a brand leader and is a standard customer requirement across the UK ticketing industry.
