Theatres and Venues
The following page provides information relating to the TicketPlan facility for Theatres, other venues and Ticket Agents
TicketPlan provides protection to ticket purchasers in respect of cancellation arising from specified unforeseen events.
In summary, those customers wishing to avail themselves of Ticket Cancellation Protection are supplied with a Summary of Cover document together with confirmation issued by the Box Office or Ticketing Agent, at the time of ticket purchase, to confirm that TicketPlan Protection has been purchased.
TicketPlan has a dedicated Helpline in order to facilitate the initial reporting of a cancellation.
Major benefits for the Box Office or the Ticketing Agent include:
Justification of a No-refund Cancellation Policy.Additional revenue in the form of commission.
TicketPlan Limited and Allianz handle all cancellation issues.
Customers are encouraged to book further in advance, knowing that their tickets are protected.
Customers who have obtained refunds under the TicketPlan Protection Scheme are likely to book those tickets again.
TicketPlan is now established as standard customer requirement across the UK ticketing industry.
